Service Creation gets greatly enhanced when you get the assistance of other companies. This panel discusses the use of open interfaces, open source, and other community gathering strategies that make developers flock to adopt platforms and adapt their applications. Best of all the results enhance the service providers network.

Bob Logan is the VP of Business Development at OpenMediaLabs, a start-up that is making video intelligent and accessible. Before joining OpenMediaLabs, Bob was a Director at Lucent Technologies, where he specialized in Business Development for VoIP products and Operations Support Systems. In the late 1990s, Bob was with elemedia(tm), a venture that pioneered software for multimedia communications over IP networks. Bob holds a Masters Degree in Computer Engineering from Stanford University and undergraduate degrees from Penn State.

Vice President of Marketing and Product Management at Pactolus. Ken was a lead developer of the company’s business plan to support funding activities and market entry, now directs its product strategy and marketing activities, and has helped Pactolus to become one of the industry’s most widely-deployed, flexible and customizable service delivery platforms. A frequent VoIP industry spokesperson and writer, Ken’s teamed with executives across the industry to educate the market on SIP-based voice service delivery. A veteran in the enhanced services industry, he directed Boston Technology’s introduction and commercialization of its carrier-focused voice messaging platform, and subsequently defined IPeria’s market entry strategy as its Vice President of Marketing and Business Development. He holds a B.S. degree in Physics from Franklin & Marshall College and an M.S. degree in Computer Science from Columbia University.

Sanjeev Sawai manages Envox Worldwide’s research and development effort, including core product development, quality assurance, sustaining engineering and customer education and training. In addition, he investigates and evaluates new standards and emerging voice technologies as well as determines the company’s overall technology and product directions. He has considerable experience developing market-leading products in the voice solutions market – including Envox 6, Show N Tel,

Previously, Sawai has held leadership positions in software development at Sonexis, Inc., Brooktrout Software, EDS and IBM.

Sawai received a bachelor’s degree in mechanical engineering from the University of Pune, India and a master’s degree in mechanical engineering from the University of Florida.