With increasing focus for communications turning to unified communications and content delivery, the IP network is still evolving. The IP infrastructure is forced to support high definition video conferencing, voice, and multimedia applications. What challenges does the enterprise face today? What are the benefits of implementing a unified communications and content delivery solution? How important is quality of service in this environment?

Mr. Alexander has been involved in the conferencing industry since 2000. He has held a variety of both pre and post sales technical positions. Currently Mr. Alexander serves as the Director of Corporate Quality Services for Polycom, ensuring that Polycom delivers quality products to our customers.

Mr. Alexander holds a MBA from American Intercontinental University.

Experienced IT and telecommunications CTO today Don is active in strategic planning and technology strategies at Avaya with concentration on communications based SOA adoption in the enterprise. Previous he has successfully founded multiple new technology based business ventures sponsored by Texaco, IBM, Amadeus, Lotus, and Avaya. He has also chaired numerous standards initiatives around electronic messaging, collaboration, and telecommunications infrastructure.

Shantanu Sarkar is involved with Technology Strategy and Business Development for Cisco’s Voice Technology Group. A 12-year Cisco veteran, Shantanu has been involved in Enterprise VoIP from its earliest days, including the first VoIP call from space. Shantanu’s contributions in voice include signaling, collaboration, endpoints and applications. Previously, Shantanu has led engineering teams at Hughes Network Systems, Motorola and Digital Equipment Corporation.



Shantanu holds a Bachelors degree in Computer Science and Engineering from the Indian Institute of Technology, Kharagpur, and a Masters degree in Computer and Information Science from the Ohio State University. He is also the author of 21 patents in VoIP and associated areas.

Kent has spent the last ten years of his career in networking, focused on developing converged voice-data solutions for customer applications across routing, security and packet and legacy voice applications. His efforts to meet these challenges of providing open, rich secure routing that is multimedia-aware with embedded telephony services have led him to a senior Product Management role in the Branch-Office Systems unit of Juniper Networks. Kent is currently responsible for the J-Series Services Routers and the Secure Services Gateways (SSG) advanced firewall and unified threat management (UTM) appliances. Kent is a Canadian who has recently spent several years in the Boston area and now resides in Sunnyvale California, and is a graduate of the University Of Manitoba in Winnipeg, and York University in Toronto.