Unified communications deployments enable companies and employees to change the way they work. This presentation features customer case studies where customer service has been transformed, carbon emmissions are reduced and distributed teams collaborate more effectively. Specific business challenges are highlighted, followed by insites into how Unified commincations technology has solved these challenges for European customers.

Tim heads Cisco’s Unified Communications (UC) marketing team for Europe and in this role, he is responsible for the business planning of Cisco’s European UC strategy, directing the marketing campaigns, running a consultant liaison programme and working closely with the media and industry analyst communities.

He joined Cisco in July 1999 with the aim of driving the company to be the number one in the convergence area, transforming the 100 year old telecommunications market into the converged communications market we see today. Tim has lead the development and execution of go-to-market strategies for a variety of converged communications solutions and recently launched Cisco’s Unified Communications offering in EMEA.