Pre-Conference Workshops

Executive Summit - Communications Enabled Business Processes

Save money, improve productivity and make your clients happier with Communications. Enabled Business Processes (CEBP). This full day seminar provides the CIO department with a practical, vendor neutral tutorial on how to use real time IP technology to reduce costs, increase worker productivity and make clients happier by improving the business process.

This business and technology oriented summit starts with a review on VoIP and its network elements, and then continues with how to extend and improve your business process using voice APIs and IP PBX strategies. As the sessions progress, we will show added value to the VoIP network, application layer options and integration, and will take some time on maintaining, debugging and troubleshooting your converged network. We will wrap up with an overview of voice-based Mashup applications with business use cases to benefit any industry. The Enterprise executive should expect to leave this training session with defined CEBP project concepts that will have quantifiable ROI and lasting benefit to their company.